Yes. All JacknWear leather jackets are crafted from premium genuine leather. Each piece is carefully inspected for quality, durability, and finish before it is shipped to ensure you receive a product that meets our standards.

Orders are processed within 1–3 business days. Once shipped, delivery times depend on your location and selected shipping method. Tracking details are emailed as soon as your order is dispatched so you can monitor your shipment at every step.

Because we begin processing orders quickly, changes or cancellations are only possible within a short window after placing your order. If your order has already been processed or shipped, it cannot be canceled and must follow our return policy instead. We recommend contacting us as soon as possible for the best chance of assistance.

We offer returns within 30 days of delivery for eligible items. Products must be unused, unworn, and in original condition with all tags and packaging intact. Refunds are issued after inspection and approval. Items marked as Final Sale or customized products are not eligible for return.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. Once confirmed, we will arrange a replacement or issue a full refund, including original shipping costs.

Yes, we ship internationally to select countries. International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are not included in the product or shipping price and are the customer’s responsibility.